MAYFAIR
Sterling Rose - 15ml
Returns and Refunds policy
At Mayfair, we take pride in offering high-quality inspired perfumes. Your satisfaction is important to us, and we are committed to ensuring a smooth and fair returns process.
Returns
1. Eligibility for Return:
• Products must be unused, unopened, and in their original packaging.
• Returns must be requested within 14 days of receipt.
2. Sample Policy:
• Every order includes a complimentary 2ml sample of the fragrance.
• You are encouraged to try the sample before opening the full-size bottle.
• If the full-size bottle is opened, it will no longer be eligible for return or refund.
3. Non-Returnable Items:
• Due to hygiene reasons, we cannot accept returns of products that have been opened or used.
• Items purchased on sale or as part of a promotion are non-returnable.
4. How to Return:
• Contact us via our website at www.scenttwin.com under the Contact Us section to request a return.
• Include your order number and reason for the return.
• You are responsible for the cost of returning the items to us.
Refunds
1. Refund Eligibility:
• Once we receive the returned product and inspect it, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days to your original payment method.
2. Partial Refunds:
• If the product shows signs of tampering or damage, we may deduct a fee from the refund.
3. Shipping Costs:
• Original shipping costs are non-refundable unless the item was faulty or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or issue a full refund, including shipping costs.
Contact Us
For any questions or concerns, please visit www.mayfairfragrances.com and head to the Contact Us section. We’re here to help!
Let customers speak for us
The fragrance is beautiful
The fragrance is beautiful, a luxurious scent, and the bottle is very elegant. The brand is British, and the oils are of pure quality. I will buy English Oud and Black Mist.
sam shm
Sterling Rose
A great opportunity to discover the collection
A great opportunity to discover the collection they have and honestly 5ml for a discovery box makes it work even better
S.J
Discovery Box
A beautiful bright uplifting fragrance with soft creamy magnolia
A beautiful bright uplifting fragrance with soft creamy magnolia. Different yo anything else in my collection
Suzanne Farmer
Thames Magnolia
Obsessed with this brand !!!Arabesque Luban is
Obsessed with this brand !!!Arabesque Luban is just divine and I neeeeeeed a full bottle great way to test the fragrances and use the money towards a new bottle
Anonymous
Discovery Box
A fantastic discovery set
This a fantastic set full of incredible quality fragrances, I was very impressed with them and even upgraded a couple that I really enjoyed. Would recommend 👍
Dawn Jenkins
Discovery Box
Beautiful crisp, elegant, fresh floral scent that instantly makes you feel brighter and totally uplifted 🥰
Dawn
Sloan Vesper
This is beautiful! Cuban cigars and dusty oud, has an addictive sweetness while remaining mysterious
Dawn
Black Mist
A discovery set like no other 💜
I was kindly sent the Discovery Set to try. I can honestly say that there wasn’t a single one out of the 10 fragrances that I didn’t like, and that included the saffron forward Amber Cascades - saffron really bothers my eyes sadly, but I did like the actual scent! My favourite is Cavendish Velvet, it’s the perfect Swamp Witch scent which is completely my vibe. Thank you Mayfair, the whole experience was wonderful, the beautiful packaging in my favourite comp it purple, the gorgeous semi transparent bottles (great to see how much you’ve used) and ten beautiful 5ml fragrances 💜
Joanne Collum
Discovery Box
Beautifully blended liquid luxury
Honestly.. I cannot speak highly enough about this brand. Every one of the scents in the discovery set spoke to me in some way. The ingredients appear to be high quality and the sillage and projection are amazing.. generous samples at 5ml too! Highly recommend
Shelley Haddon
Discovery Box
Fantastic fragrances
Fantastic fragrance, Superb quality and super fast delivery. Thank you
Craig Gourley (@smellgood354)
Amber Cascades
A fabulous discovery set and a great way to try the brand
Some absolutely stunning fragrances and a generous 5ml really helps to try them properly. It was a great way to try them and find which ones I liked
Suzanne Farmer
Discovery Box
"Wonderful
"Wonderful, a beautiful, fragrant smell. The whole room has become filled with a lovely scent. The purple candles give a feeling of warmth and comfort. Thank you,Mayfair. I am a loyal customer with you
Saaam
The Glow Cave
Amber Cascades is an exceptional fragrance with a rich
Amber Cascades is an exceptional fragrance with a rich, warm, and captivating scent. It has outstanding projection without being overpowering, and the longevity is truly impressive — it lasts more than 24 hours on the skin. Even after a full day, the scent is still noticeable and elegant. It feels luxurious and confident, and it always gets compliments. Highly recommended.
Anonymous
Amber Cascades
See It. Love It. Shop It.
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